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Find a Medicaid Provider

Call 1-877-370-8953 if you need help with the Provider Directory.

Crisis Resources

24 Hour Utah Crisis Line:
1-800-273-8255
TTY 711

Assists individuals who may be experiencing a crisis to access support and services as quickly as possible. Serves all of Salt Lake County 24 hours a day 365 days a year.

MCOT
(Mobile Crisis Outreach Team)
1-801-587-3000

Teams assist and support individuals dealing with a mental health crisis by going to the individual wherever they are in Salt Lake County. Accessed through the Crisis Line.

Utah Warm Line:
1-833-SPEAKUT or
1-833-773-2588 

Phone line open 365 days a year from 8:00 AM to 11:00 PM. Provides a friendly and understanding person for those who need someone to talk to and enables individuals with a mental health challenge to talk to a peer about issues they are facing in their lives.

For Network Providers

As the administrator of the Medicaid Behavioral Health funds for Salt Lake County Division of Behavioral Health, Optum SLCo works to partner with providers to provide a continuum of services for Medicaid Members. 

The information we offer on this site will support providers in assisting clients and their families.

Frequently used reference materials and links include Provider Training information, client forms, manuals, and other important resources are found here, below:

Join the network—FORMS application

Update your provider information at 
providerexpress.com/content/ope-provexpr/us/en.html

Alerts and announcements

Manuals, guidelines, and policies

OQ®/Y-OQ® reporting
The OQ®/YOQ® is a tool designed to support treatment planning and a therapeutic focus for clients. The OQ®/YOQ® measures are to be administered at intake and every 30 days during treatment. The State of Utah requires it’s use. Optum SLCo partners with Salt Lake County and OQ® Measures to make the OQ®/YOQ® available to all providers at no cost. If you have questions regarding access to the OQ®/YOQ®, please contact the Optum SLCo Compliance Manager at 1-800-640-5349.
ProviderConnect

"Please be reminded that it is your responsibility to validate if a consumer is Medicaid eligible through the Utah State Medicaid Office. The eligibility "look up" feature through ProviderConnect is not currently available to validate eligibility. We hope to have the connection made in the near future."

Authorized users of ProviderConnect can access their site for additional information.

Provider training information  

Meeting and training calendar

Optum is pleased to work with our network to provide training opportunities. Please be sure to take note of registration requirements. Most registrations will close the week prior to the offered training to allow for proper planning of webinar resources as well as provide participants with necessary information to join the sessions.

 

To register for trainings, e-mail saltlakecounty.networkbox@optum.com

OptumHealth Education

OptumHealth Education is a national eLearning portal that is targeted towards medical professionals (MD, PhD, R.N., P.A.) and offers CME and CEU based courses in behavioral health and related learning areas. Network providers can register for a free account at OptumHealth Education website.

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