Crisis resources

24 Hour Crisis Line:
(801) 587-3000
TTY 711 
                
Assists individuals who may be experiencing a crisis to access support and services as quickly as possible. Serves all of Salt Lake County 24 hours a day 365 days a year.

MCOT (Mobile Crisis Outreach Team):    
(801)587-3000 
                         
Teams assist and support individuals dealing with a mental health crisis by going to the individual wherever they are in Salt Lake County. Accessed through the Crisis Line.

WarmLine:
(801) 587-1055

Phone line open 365 days a year from 9:00 AM to 10:00 PM. Provides a friendly and understanding person for those who need someone to talk to and enables individuals with a mental health challenge to talk to a peer about issues they are facing in their lives.

Nondiscrimination Notice & Language Services

Optum Salt Lake County does not exclude people or treat them unfairly because of their sex, age, race, color, national origin, or disability.

Free services are available to help you communicate with us. Such as, letters in other languages, or in other formats like large print. Or, you can ask for an interpreter. To ask for help, please call 1-877-370-8953, prompt 3 or TTY 711.

If you think you weren’t treated fairly because of your sex, age, race, color, national origin, or disability, you can send a complaint to:

Optum Civil Rights Coordinator
11000 Optum Circle
Eden Prairie, MN 55344

Phone:  888-445-8745, TTY 711
Fax:  855-351-5495
Email:  Optum_Civil_Rights@Optum.com

If you need help with your complaint, please call the toll-free number 1-877-370-8953, prompt 2, TTY 711. You must send the complaint within 60 days of when you found out about the issue.

You can also file a civil rights complaint with the U.S. Dept. of Health and Human services.

Online here at:  https://ocrportal.hhs.gov/ocr/portal/lobby.jsf external link will open in a new window

Civil Rights Complaint information is available at http://www.hhs.gov/ocr/office/file/index.html. external link will open in a new window

If you want to mail or email your complaint, you can write your complaint or you can use the Office of Civil Rights complaint form available at: http://www.hhs.gov/civil-rights/filing-a-complaint/complaint-process/index.html external link will open in a new window

Phone: Toll-free 1-800-368-1019, 800-537-7697 (TDD)

Mail: U.S. Dept. of Health and Human Services
        200 Independence Avenue, SW Room 509F, HHH Building
        Washington, D.C. 20201

This information is available in other formats like large print. To ask for another format, please call the toll-free number 1-877-370-8953 or TTY 711

Language Services:

Free language assistance services are available to you.  Please call 1-877-370-8953 or see below:

This information is available in other formats like large print. To ask for another format, please call the toll-free number 1-877-370-8953 or TTY 711

Language Services:
Free language assistance services are available to you.  Please call 1-877-370-8953 or see below:

español (Spanish):  si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al 1-877-370-8953.

中文 (Chinese): 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-877-370-8953。

Việt (Vietnamese): Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.  Gọi số 1-877-370-8953.

한국어 (Korean):  한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.  1-877-370-8953번으로 전화해 주십시오.

Diné (Navajo): T'áá jíík'eh doo bą́ą́h 'alínígóó bee baa hane'ígíí t'áá ni nizaád bee niká'e'eyeego bee ná'ahoot'i'. 'Ata' halne'í ła yíníkeedgo, kohjį' 1-877-370-8953.

नेपाली  (Nepali): ध्यान दिनुहोस्: तपार्इंले नेपाली बोल्नुहुन्छ भने तपार्इंको निम्ति भाषा सहायता सेवाहरू निःशुल्क रूपमा उपलब्ध छ । फोन गर्नुहोस् 1-877-370-8953।

Fakatonga (Tongan): Kapau ‘oku ke Lea-Fakatonga, ko e kau tokoni fakatonu lea ‘oku nau fai atu ha tokoni ta’etotongi, pea teke lava ‘o ma’u ia. Telefoni mai 1-877-370-8953.

hrvatski (Serbo-Croatian): Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno.  Nazovite 1-877-370-8953.

Tagalog (Tagalog): Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-877-370-8953.

Deutsch (German): Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.  Rufnummer: 1-877-370-8953.

русском (Russian): Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.  Звоните 1-877-370-8953.

ភាសាខ្មមរ (Mon-Khmer, Cambodian): Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1-877-370-8953.

français (French): Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-877-370-8953.

日本語 (Japanese):注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-877-370-8953。

العربية (Arabic): ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم 11 877-370-8953